Context HelpIf you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It comprises detailed info about all the operations that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.
Video TutorialsWe have a huge variety of how-to video clips describing how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.If you can't find the answer you need, have a gaze at our extensive Frequently Asked Questions database, which includes questions asked by actual people and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the solution you are looking for in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24-7-365 and eager to assist you with any query. Each support ticket you submit will be replied to in less than 60 minutes (the average support ticket response time is only 20 minutes), so you will never have to wait a long time to get an answer to your question.